About Me
I’m a hands-on engineer focused on practical, reliable solutions across backend development, databases, and automation. I like turning messy real-world requirements into maintainable code, faster queries, and clear documentation. My happy place is the seam where software meets operations.
Core Strengths
- Backend development (Node.js, PHP, VB.NET)
- SQL design, query tuning, and migrations (MySQL, MS SQL)
- Automation and internal tooling (jobs, schedulers, scripts)
- CI/CD with GitHub Actions
- Production troubleshooting, performance, and reliability
- Readable docs and collaborative problem-solving
Technical Skills
- Languages: SQL, JavaScript/Node.js, PHP, VB.NET
- Databases: MySQL, MS SQL Server, SQLite (schema design, indexing, performance)
- DevOps & CI/CD: GitHub Actions, build automation, release workflows
- Platforms & Infra: Linux/Windows servers, NGINX, Plesk, MediaWiki
- Tooling: data imports/exports, caching strategies, migration scripts, diagnostics
Selected Projects
CityOfHeroes.dev — Community Tools Platform
Built a set of tools and services for a modding and translation community, including translation workflows, character utilities, and admin dashboards. Stack includes Node.js, PHP, and SQL with caching and scheduled jobs to keep pages responsive under load.
CityVault — Statistics & Caching
Reworked a legacy stats site to handle large data volumes across multiple servers. Implemented chunked loading, query optimization, and precomputed summaries to deliver fast dashboards without overloading the DB.
Experience
HawkSoft Inc — Database Management Specialist
Aug 2018 – Jul 2025
- Built internal automation tools (VB.NET) that reduced manual data handling and support time.
- Supported secure data operations, backup/restore, and SQL performance troubleshooting.
- Partnered with teams across support and engineering to diagnose production issues and ship fixes.
Conduent / Apple — Customer Support Advisor
Mar 2018 – Aug 2018
- High-volume iOS/macOS troubleshooting and account remediation with clear, reusable documentation.
RadioShack — Store Manager / Lead Tech
Mar 2014 – Feb 2018
- Led device services, trained staff, and provided on-site Tier 1 technical support.
How I Work
- Iterative delivery (Kanban/Scrum-style), small PRs, reviews
- Versioned configs, migration plans, rollback strategies
- Useful logs/metrics and practical alerting
- Documentation as part of the deliverable